Consist of inpatient scheduling, patient itinerary, transport tracking and notification components. It addresses the difficulties with managing inpatient scheduling for diagnostic exams and treatments that has resulted in testing delays and patient and staff dissatisfaction at many hospitals. The industry average delay at patient bedside when a transporter arrives to pick up a patient is 15 minutes; this delay is propagated into the ancillary departments’ service times. With an integrated solution consisting of inpatient scheduling and transport tracking, this wait time can be reduced significantly. We have seen a 40% improvement in patient pick up/drop off time.
This module allows the ancillary departments to schedule inpatients for services based on received orders. The transport notification is integrated with the inpatient resource scheduling thereby eliminating phone calls by the ancillary departments to the transport station. Additionally the call to return the patient once the procedure is completed is automatically generated by the system, thereby reducing the number of calls by more than 50%.
- Nursing Unit
- Cardiac cath
The module also allows one to assign transporters to cases, track dispatch times, picked up and dropped off time, built in rules for back to back treatments and utilization statistics for transporter turn around times.
The stream lining of the intra department communications and the availability of patients’ itinerary decreases patient wait time and reduces the number of missed appointments results in patients’ and staff satisfaction.